Comments on: Community Managers: If You Have Nothing Nice to Say, Don’t Say Anything At All https://buchananpr.com/community-managers-if-you-have-nothing-nice-to-say-dont-say-anything-at-all/ Philadelphia Public Relations Agency Sat, 17 Mar 2018 16:03:05 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Kathleen McFadden https://buchananpr.com/community-managers-if-you-have-nothing-nice-to-say-dont-say-anything-at-all/#comment-2313 Tue, 23 Apr 2013 18:51:29 +0000 http://buchananpr.com/?p=1272#comment-2313 Thanks, Trip and Anne!

Silence is definitely better when you’re not sure what to say, and message development must be given extra attention in times like these.

The good news is that for every insensitive social organization, there is one using the tools extraordinarily well. Example A: the Boston Police Department – http://mashable.com/2013/04/22/boston-police-social-media/

]]> By: Anne Buchanan https://buchananpr.com/community-managers-if-you-have-nothing-nice-to-say-dont-say-anything-at-all/#comment-2298 Sat, 20 Apr 2013 19:12:55 +0000 http://buchananpr.com/?p=1272#comment-2298 Kathleen, we just spend the last 20 minutes of our PRGN meeting talking about the role social media played in the Boston Marathon crisis. Your blog post came up. Thanks again for a great reminder about silence sometimes being the most sensitive stance a brand can adopt during a crisis.

]]> By: Trip https://buchananpr.com/community-managers-if-you-have-nothing-nice-to-say-dont-say-anything-at-all/#comment-2290 Thu, 18 Apr 2013 20:02:56 +0000 http://buchananpr.com/?p=1272#comment-2290 well said. exactly right.

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