Last week, I performed a less-than-glamorous task at work – one that’s not even remotely related to PR. I may have squealed like a baby while doing it (probably among the top five grossest things I’ve ever done), but I was happy to take care of it for the agency and shared a few laughs about it with co-workers afterward.
While it’s especially true when working for a small company, performing duties beyond your job description is critical to a successful career – regardless of industry or company size. We’re a small, close-knit family here at Buchanan PR, and we all understand that each of us needs to step up from time to time to clean the coffee pot, pick up paper plates or kill a spider.
Performing extra tasks and exceeding expectations is essential to both professional and personal growth. It’s not often you hear about a highly successful individual who strictly performed tasks that were outlined in his or her job description.
On a professional level, business leaders value individuals who are willing to go above and beyond. It proves trustworthiness, reliability, flexibility and determination. Not to mention, it’s much easier to work with an individual who is willing to help and doesn’t often complain. At the risk of generalizing, it’s typically these people who climb higher on the corporate ladder, and quicker, than those who do the bare minimum.
On a personal level, as my wise father usually says, “It’s a character-building experience.” Bringing more to the table stretches your brain, builds thick skin and keeps you humble.
That said, here are four ways to go beyond the job description:
1. Anticipate needs. Being able to execute well helps you keep your job – after all, it’s what you were hired to do in that position. However, being aware of what others have going on, taking care of tasks ahead of time and remaining three steps ahead can give a competitive edge when a higher position opens up.
2. Be a jack of all trades. Whether developing a broad strategy for a new, large client or picking up lunch orders for the office, an office almost always appreciates co-workers who are willing to do anything to keep things running smoothly. It’s especially important never to adopt the mindset that you’re above doing anything.
3. Take chances. Be confident and remember that you were hired because you’re good at your job. Coming up with new ideas and taking risks could reap big benefits. Not every idea will be a home run, but that’s okay. Clients and colleagues will generally appreciate the fact that you can always bring something new to the table.
4. Replace complaints with constructive feedback and positivity. Everyone has bad days at work – projects can give you a headache, you may be disappointed in a teammate, clients can be difficult, etc. And while complaining may be the easiest way to get something off your chest, it does nothing to move you forward. Instead, try addressing a problem head on, asking for help, or otherwise finding a solution. Good managers recognize when an employee is able to tackle obstacles.
These are just a few ways to go beyond the job description and prepare for new roles and responsibilities in your career. Any other tips?