Dear Professor:
I have a bone to pick with you. After I do that, I am going to hand you a feast-on-a-platter of an idea.
I think I speak for a vast portion of the public relations profession when I implore you: Please stop giving your students the silly task of locating a PR professional whom they can interview for your class.
Here’s why: First, we don’t have time. Most of us are going a hundred miles an hour, trying to keep pace in an unforgiving economy in which time has become the most coveted currency. But more important is this reason: Your students aren’t benefiting from this assignment. Or, at least not nearly as much as they might if the assignment were structured differently.
Case in point: here’s the latest email I received from a student – one of several I receive each month:
Hello, My name is XXX. I attend XXX University in Pennsylvania. I was asked by my professor to interview a working professional in the field of my major study for a graded assignment. I am emailing to see if I can get in contact with the president of Buchanan PR, Anne Buchanan by email to ask her a few questions. I would gladly appreciate it, I check my email frequently through out [sic] the day so this is where you can contact me. Thank you very much hope to hear from you soon!
Followed by this:
Here are the following interview questions please provide as much detail as possible.
1. At what age did you start your company?
2. What kind of education do you need to be successful in this field?
3. What is the day-to-day experience of someone in this field?
4. What is the best thing about your job? The worst?
5. How did you get your first job?
6. What does a typical career path in this field look like?
7. What are the financial prospects of someone in this field?
If you are paying attention, what you will immediately notice is that this assignment requires ME to do all of the work.
What, may I ask, does the student learn from this exercise? Aside from the fact that some PR people might be nice enough to do the bulk of her class assignment for her and, secondly, that public relations – like most professions – has its high points and low points.
Enough.
Professor, what this young lady has been asked to do will in no way prepare her for the real world of public relations. The foundation of public relations has, and always will be, relationships. A faceless email exchange like the one above is the academic equivalent of a one-night stand. Sure, you might get to check off a box, but how do you feel in the morning? Have you learned anything meaningful from the encounter?
So, how about an assignment that goes something like this:
- Using social media alone, build a relationship with a public relations professional and see how much you can learn about her job and the industry over the course of the semester. Students will be required to submit Facebook posts, LinkedIn exchanges and Twitter streams to demonstrate how well they have fulfilled the assignment.
If you hand this assignment out at the beginning of the semester, the enterprising students will have three months or more to actually build the relationship. They will learn that they need to listen and observe first, before attempting to engage. Students who wait until the last minute will be penalized, because social media – at least in the business world – punishes those who don’t play by the rules.
Remember when I said most of us don’t have time for these inane assignments? That’s true. But the corollary is that most PR folks are amazingly open-hearted and generous in wanting to help the next generation of practitioners.
A creative assignment that intercepts us in a place where we’re already spending a lot of time, and requires patience and thoughtfulness in building a relationship, is likely to get our attention.
For the sake of your students, ditch the silly email questions and teach them to build a real relationship.
This is a repost of an article originally written in April of 2013.
Anne,
Though I personally agree that these issues serve no positive role in student development, I am happy to say that I was never required to fulfill such a requirement for a liberal arts program. That being said, I think much of this issue stems from university students’ lack of familiarity with e-mail “etiquette” (or social media, for that matter).
It would be nice to see university programs in any area of studies treat the rudiments of communication as an integral skill which every student must learn, rather than assuming that they will “catch-on” to the habits of their adjuncts and professors. Much in the same way that studies in rhetoric teaches a student to consider/predict audience reception, contemporary communication lessons could explain how email/social media reflects on the author.
Thank you for the excellent post!
I must admit to having the answers to the standard questions saved in an e-mail so I can readily complete the students’ work. I love your idea. Truly a full-semester project.
Anne, I love the assignment you created above and the next time I get one of these requests (which now alarmingly happen about once or twice a week), that will be my response. Cheers, David Landis, LCI, San Francisco P.S. Besides running a PR agency in San Francisco, I have also taught Public Relations in the MBA program at Golden Gate University. And I Never – repeat Never – made a generic assignment like your inquiry. What we did do is ask students to find a business in need of PR, interview the business owner and put together a strategic communications plan that would help them grow their business. That kind of assignment actually teaches both the student and the business owner about the value of PR.
I have begun to grow weary of these assignments as well. Case in point — last week, I had three voice messages…from the same student. She clearly did not realize she was dialing hoping for a response, paying very little attention to the person she was trying to connect with.
Love your idea and I just might share this post with a couple professors that I know that run the PR programs.
I did this assignment as a student a few years ago, and it was incredibly useful to me. Most college students have a non-existent professional network, so meeting someone within the field is an excellent first step. I also gained a ton of insight from the people I chatted with.
For our project, it was more of a coffee meeting and students brought a voice recorder to document what the professional said, so there was no work needed to be done by the professional.
Through that project, I gained a mentor, and I also worked my ass off for that mentor as they gave me an internship.
While I understand that these meetings can be a burden, I just want to remind you that they can be mutually beneficial. And if you’re too busy, (well first off, that’s a shame you can’t find the time to help out)you can always decline the student’s invitation.
LOVE the idea, Anne! I, too, have received all sorts of inquires like this. Never really thought of an alternative assignment, but I love your idea!
Thank you for this wonderful idea! I am in process of planning a graduate course on marketing/PR and will integrate this into student assignments.