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How to Use PR to Get Through All COVID-19, All the Time

Nearly six months ago, I wrote a blog detailing how part of being a PR professional is constant news consumption, which has shown me both the importance of empathy in communication and that our country deeply lacks it. Ironically, as…

In a Crisis, Make Sure Your Message is Clear

In times of crisis, one of the most important things to keep in mind is clarity and consistency of message. When people are unsure, they look to their leaders to show them the way. When members of the leadership come…

Thoughtful Brand Communications During the Coronavirus

As the coronavirus pandemic continues to unfold, you can hardly turn on the TV or open the newspaper without being confronted with a story that’s related to the outbreak in some way. These days, every new message is being framed…

How Brands are Responding to the Coronavirus

Every other Wednesday, fellow account executive Katie Byrne and I host a Facebook Live show called Buchanan Buzz, where we discuss the latest public relations brand fails. On this week’s show, we broke down a few of the poorly timed…

Paying It Forward

Our president surprised each of us with a crisp $50 bill at the holiday party. The only conditions were that we should “pay it forward” and make a difference somewhere. Here’s what one of our team members did with his…

The PR Problem in Baseball

When the Houston Astros won the World Series late in the fall of 2017, the country rallied around the young team that had brought home a much-needed win to a city recently devastated by Hurricane Harvey. Much like the New Orleans…

Disney Takes Its Brand to Streaming

$15.99 a month for Netflix. $11.99 a month for Hulu. $8.99 a month for Amazon Prime Video. $14.99 a month for HBO Max. $10.99 a month for Showtime. And now you’re asking me to pay an additional $6.99 a month…

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